STB not found, error message not helpful
Posted: Thu Aug 23, 2012 5:29 am
I just got a STB from Time Warner (SA explorer 4250HDC) which is on the official logitech approved list.
Revue is on the latest update (unrooted)
it is connected to my wireless and can reach the internet
When I go to configure the STB on the revue, first it scans for the box but doesn't find it. OK annoying but fine.
I attempt to configure manually.
First step SHOWS the channel broadcasting correctly.
I click next and I get an error message 'problem with network' retry-help-cancel
retry just loops
help shows my network connections which are fine.
cancel - goes back to the settings menu.
I've rebooted several times, without change.
I've switched out HDMI cables, no change.
STB works correctly connected directly to the TV
I can configure the STB as a GENERIC provider but I don't get all the EPG.
Please help me, what am I missing?
Revue is on the latest update (unrooted)
it is connected to my wireless and can reach the internet
When I go to configure the STB on the revue, first it scans for the box but doesn't find it. OK annoying but fine.
I attempt to configure manually.
First step SHOWS the channel broadcasting correctly.
I click next and I get an error message 'problem with network' retry-help-cancel
retry just loops
help shows my network connections which are fine.
cancel - goes back to the settings menu.
I've rebooted several times, without change.
I've switched out HDMI cables, no change.
STB works correctly connected directly to the TV
I can configure the STB as a GENERIC provider but I don't get all the EPG.
Please help me, what am I missing?