So, I used the prmpwn to root my device before I ever really tried it out, so I can't say whether the box was working correctly before I did that. My problem is that, when trying to view Netflix and Youtube videos, there is a black box covering most of the screen. It appears to be the same size as the default screen size - you know, before you calibrate your screen size during setup. It doesn't do this with Crackle or any internet videos. Anyone else ever have the same issue? Any suggestions?